This site is published by the Soluca Company whose registered office is "rue principale 50170 Mont Saint Michel" registered in the trade register of Coutances under the number 78089645200015.
These general conditions of sale define the rights and obligations of the parties in connection with sales made via the site www.montsaintmichel-soluca.fr. They regulate all the steps necessary for placing and following the order.
These conditions apply only to non-commercial individuals, who are at least 18 years old and have the legal capacity to contract.
It is specified that you can save or print these general conditions of sale.
SOLUCA reserves the right to adapt or modify at any time these terms and conditions of sale. In case of modification, will be applied to each order the general conditions of sale in force on the day of placing the order.
The last update date of the general conditions of sale is indicated at the top of this page.
SOLUCA is formally committed to respecting the principles of consumer protection contained in the professional charter.
The order can only be registered on the website after the processing of a confirmation e-mail.
You can place your order online from the references of offers visible on the site.
The products are sold within the limits of available stocks. In case of unavailability, SOLUCA agrees to inform you either at the time of placing the order or as soon as possible by e-mail or mail in the event of exceptional unavailability after validation of your order. You will then be charged only the amount of items shipped.
The final validation of the order occurs after validation of the payment.
After placing your order we send you an email confirming the registration of it, with a summary of the items ordered and the delivery address.
The prices are expressed in euros TTC. SOLUCA reserves the right to modify them in case of increase of the charges, in particular the rate of VAT, and in the event of manifest error (in particular of typography or of seizure).
You will have to pay, in addition to the price of the products, a fixed participation to the expenses of sending and processing of your order whose amount will be specified on the purchase order before validation of the latter. This participation depends on the products ordered (greater participation if you order at least one heavy or bulky product).
In some cases, SOLUCA replaces an unavailable item with another of similar characteristics and of identical or higher quality of at least equivalent value. Of course, if you do not want to keep the substituted product, you can return it by depositing it by post within the limits of the fee schedule and automatically obtain the refund.
You can choose to pay for your order:
- by credit card
SOLUCA accepts French (bearing CB) and international (bearing VISA, MASTERCARD or AMERICAN EXPRESS) credit cards.
You enter the card number, its expiry date, and the name of the cardholder. For even more security, you also indicate the control number of this one: the last 3 digits of the number written on the back, near the signature.
- by mail (check).
Your payment must be sent:
SARL SOLUCA store " L'EPEE"
50170 Mont Saint Michel.
Your package will be shipped upon receipt of payment. You will not be able to benefit from the delivery in 24h.
SOLUCA undertakes to make the deliveries of the articles available as soon as possible by post. The average time is 8 to 15 days for home delivery.
The delivery can not be assured in case of force majeure as defined by the case law and in case of strikes.
RIGHT OF RETRACTION / RETURNS
Within 7 days after receiving it at home or picking up the package, SOLUCA will exchange or refund an item if it does not give you complete satisfaction.
Items returned incomplete, damaged, damaged or soiled by customers are not returned.
You can return your item by post, at your expense, to the following address:
SARL SOLUCA store "L'EPEE"
50170 Mont Saint Michel
The fixed contribution corresponding to the expenses of sending and processing your order remains your responsibility, except in the case where the item which is defective is refunded to you while the expenses of return are your responsibility. Attach a copy of your invoice to your return.
The refund of the price of the products will be carried out within 30 days end of month as from the reception by SOLUCA.
In case of abnormal or abusive return SOLUCA reserves the right to refuse a subsequent order.
Regardless of the commercial guarantee, and in accordance with the regulations, SOLUCA undertakes to respect its obligations relating to the guarantees attached to the products sold on its site and in its various shops, which appear in the articles extracted from the Code of Consumption and the Code Civil.
To be in conformity with the contract, the property must:
1) be fit for the usual expected use of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities that he has presented to the buyer in the form of a sample or a model:
- present the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling.
2) or have the characteristics defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, made known to the seller and that the latter has accepted.
(Consumer Code - Article L211-5)
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
(Consumer Code - article L211-12)
The seller is bound by the guarantee by reason of the hidden defects of the thing sold which renders it unsuitable for the use for which it is intended, or which diminish the use so much, that the buyer would not have acquired it, or not would have given a lower price if he had known them.
(Civil Code - article 1641)
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
NOMINATIVE INFORMATION AND PROTECTION OF PERSONAL DATA
SOLUCA is committed to protecting the privacy of the people using its website and the confidentiality of the information provided.
The information and data about you, requested by SOLUCA, responsible for processing, are necessary for the registration and tracking of your order, the commercial management and marketing of your file and the quality of our relations.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to allow us to improve and personalize the services we offer and the information we send you.
In accordance with the Data Protection Act, you have the right to access and rectify your personal data, and to oppose the processing thereof. Just write to us online (firstname.lastname@example.org) or by mail to SARL SOLUCA main street (store l'épée) 50170 Mont Saint Michel, indicating your name, first name, e-mail address. Data may be processed in a non-U.E.
The use of this web service www.montsaintmichel-soluca.fr is reserved for strictly personal use.
All trademarks, texts, comments, works, illustrations and images, whether visual or audio, reproduced on the SOLUCA website are protected by copyright, trademark, patent and image rights. .
They are the full property of SOLUCA or its partners.
Any reproduction or representation, in whole or part, is constitutive of counterfeit that can engage the civil and criminal liability of its author.
The fact of affixing a hypertext link to the SOLUCA website, using the technique known as framing or deep linking, is strictly prohibited.
In case of dispute, an amicable solution will be sought before any legal recourse.
All relationships arising from the connection and / or use of this site are subject to French law.